Hot job

Supply Chain Customer Service Associate

Location:
Remote in Canada
Industry:
Consumer Goods

Argentus is working with one of our clients on an exciting new contract Supply Chain role! This company is a market leading Consumer Goods services provider, working with top clients to develop new brands and bring them to market, from manufacturing to distribution and retail. Today they’re looking for a Supply Chain Customer Service Associate to help them manage orders and customer shipments! 

This individual will work remotely from anywhere in Canada to support the company’s Customer Service team in providing an excellent experience to the company’s customers. Working within the company’s EDI system, this individual will maintain and process orders, ensuring that data is accurate in terms of lead times, pricing, promotions, quantities, and other metrics of customer success. You will work closely with the company’s Supply Chain team to process orders, and manage ongoing orders to ensure that they’re completed effectively. You will receive all bills of lading, inputting them into the system to help process invoices. You will work to address and proactively resolve any customer issues, inputting any changes to orders as necessary. In short, this is a great front-line supply chain customer service contract role, with strong potential to go permanent for the right individual. A great way to break into a wonderful organization!

For this role, our client is looking for individuals with at least 2-3 years of customer service experience in a Supply Chain environment. EDI systems experience is a requirement for this role, as is exceptional attention to detail, a strong track record of providing excellent documentation, and excellent relationship building skills as you work to build and drive value from the company’s customer relationships. If you have this experience and are looking to move into a great contract role with perm potential, reach out to Argentus today! Call 416 364 9919 or send an email with your current resume to recruit@argentus.com

We regret that only candidates already located in Canada are eligible to apply. A full written job description is available upon request. 

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